If your web hosting company supplies live chat support, you'll be able to speak with a representative live and find out useful info or get an issue resolved timely. The advantage of using chat compared to calling to talk to a live person is that you will need only a computer with world wide web access, so you will not pay any fees in the event that you are in another state or country. In addition, it'll be quicker to copy and paste details for instance domains, usernames or error messages in other words details which are sometimes difficult to provide to the other side on the telephone. The live chat is also a considerably faster option to contact your website hosting company's support team in comparison to using a ticketing system. What's more, when some situation requires a little more time to be dealt with, you'll be able to do something else while you wait for assistance on the live chat, which means that you won't lose time - something that is impossible when you are on the phone.

Live Chat Support in Cloud Hosting

As a part of the support services that we offer for all of our cloud services, we've live chat support that is online 24x7, even on holidays. You'll be able to contact us regardless of whether you already own an account or not, considering that we will assist you with all sorts of things, ranging from providing you with basic info about our solutions if you are not our client yet and you're thinking about acquiring one of our packages, to helping you with creating an email account in an e-mail client. Part of the problems are more technical and time-consuming, which means that you will have to employ the ticketing system which is built-in our Hepsia hosting Control Panel, but we can save you time and help you in real time on our live chat for quite a lot of things.